Posted: 05-Sep-2019

Workshop Support/Case Manager FT or PT - College Park, Maryland


Background: The TOGETHER Program ( is a research project developed by investigators at the University of Maryland (UMD) and the Virginia Polytechnic Institute and State University (VT). The program falls under the overall direction of the Project Investigators (PIs) and the Together Program Manager, and according to a contract between Family Services, Inc. (FSI) and UMD. TOGETHER is designed to promote healthy couple relationships and economic stability and mobility for low income couples. The program is offered in the Maryland and Virginia suburbs surrounding Washington, DC. The TOGETHER Program operates under a grant from the Federal government and operates in conformity with Federal grant requirements. FSI provides personnel for the project. Local travel within the D.M.V. region (D.C., Maryland, Virginia) is required. Primary offices for the program are at UMD in College Park, at VT in Falls Church, and FSI in Gaithersburg. A primary office location will be assigned the worker although travel among primary offices and other sites where TOGETHER workshops are conducted is required. The work schedule can be very flexible and requires regular evening and weekend work. This position may be filled by either full-time (salary/exempt) personnel or individuals hired to work on a part-time hourly basis and/or student interns when appropirate. The position reports administratively to the FSI Sites Director and receives first-line professional case management supervision from the Lead Case Manager or other designated case management supervisor. FSI ( is a regional nonprofit human services organization that provides health, behavioral health, social, and community services to children, youth, families and adults. FSI is part of the Sheppard Pratt Health System.

Duties and Responsibilities

Job Responsibilities: Duties involve the provision of workshop logistical and
administrative support as well as case management services to some TOGETHER
participants. The worker may assist in marketing and recruiting activities, responding to
inquiries from prospective TOGETHER participants and referral resources. The position
may involve networking with other community agencies and service providers at times. The
worker will be required to prepare certain reports on a regular basis and attend training
and related staff meetings and program events. The position requires ongoing
communication with the FSI Sites Director, Lead Case Manager and other supervisory
Job responsibilities relating to workshop logistics, set-up, support, and preparation include
these and similar duties:
• Assembling and providing workshop materials needed for class sessions in a timely
• Attending and supporting workshop sessions at varying locations including transporting materials to class sites as needed.
• Purchasing and arranging for food and supplies to be available for scheduled workshops.
• Ensuring that workshop sites are setup and ready for classes (seating, tables, projector, slides, etc.) and broken down after each class and returned to pre-class set-up standards according to the procedures provided by host organizations.
• Responding to phone and other inquiries from prospective participants and scheduling them for workshops and other services when needed.
Case management responsibilities are provided by telephone and in-person when needed and include, but are not limited to:
• Screening and providing needs assessments for program participants and conducting intake and enrollment services.
• Providing referrals and care linkage, and case coordination and follow-up for participants with community resources and safety-net services that are needed including workforce/career development and potentially domestic violence (DV) services. Families with DV concerns will be coordinated with the Lead Case Manager and/or Sites Director and other supervisory personnel.
• Managing required data collection, according to TOGETHER Program policies and procedures.
• Ensuring that supervisory staff are apprised of any participant emergencies or unusual client situations or problems for which additional and specialized assistance may be required.
• Scheduling and participating in meetings with Workshop Facilitators to discuss participant needs and progress and updating the “CM and Facilitator Meetings Sheet.”


Qualifications: A bachelor’s degree or equivalent in an appropriate field is required. Experience may be substituted for an academic degree and the position may be filled by advanced college students and/or interns in some situations. An ability to work in digital environments with standard business applications is required. The position requires flexibility in work schedule, including evening and weekend hours, and access to reliable transportation. Must be goal directed, and capable of working independently and as part of a team. Must be able to lift 10-40 pounds and move standard office furniture such as office tables and chairs.
Respect for cultural diversity and ability to work with low to moderate income populations is important. Sensitivity to delicate interpersonal situations is important as the worker will under supervision provide screening for DV and other high-risk matters. Good verbal and written communication skills are required.

Apply Online

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Apply By Mail

To apply by mail, please send a cover letter with the job title and your resume to Family Services, Inc:

Human Resources, Family Services, Inc.
610 East Diamond Avenue, Suite 100
Gaithersburg, MD 20877

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